Privacy Policy

At CookSmart, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website (the "Site") and use our services (the "Services"). By accessing or using our Site and Services, you consent to the practices described in this Privacy Policy.

  1. Information We Collect:

a. Personal Information: We may collect personal information such as your name, email address, shipping address, billing information, and contact details when you create an account, place an order, or contact our customer support team.

b. Device and Usage Information: When you access our Site, we may collect information about your device, IP address, browser type, operating system, and other technical details. We may also gather data about your interactions with our Site and Services, including pages visited, links clicked, and time spent on our platform.

c. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience on our Site. These technologies help us collect data about your preferences, analyze site traffic, and customize content and advertisements. You can control cookie preferences through your browser settings.

  1. How We Use Your Information:

a. Order Fulfillment: We use your personal information to process and fulfill your orders, communicate order status, and deliver products to your designated address.

b. Customer Support: We may use your contact details to provide customer support and respond to your inquiries, feedback, or requests.

c. Marketing and Promotions: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services.

d. Site Improvement: We use device and usage information, including cookies, to analyze and optimize our Site's performance, user experience, and content.

  1. Data Sharing and Disclosure:

a. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in delivering our Services, such as shipping carriers, payment processors, and marketing platforms.

b. Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests.

c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

  1. Data Security:

a. Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

b. SSL Encryption: We use SSL (Secure Socket Layer) encryption to secure data transmission between your browser and our Site.

  1. Your Choices:

a. Account Information: You can review, update, or delete your account information by logging into your CookSmart account.

b. Communication Preferences: You can manage your communication preferences by unsubscribing from promotional emails or contacting our customer support team.

c. Cookie Settings: You can control cookies and similar technologies through your browser settings.

  1. Children's Privacy:

Our Site and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

  1. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will reflect the latest revision. Your continued use of our Site and Services after any changes to this Privacy Policy indicates your acceptance of the updated terms.

  1. Contact Us:

If you have any questions, concerns, or requests regarding our Privacy Policy or how we handle your personal information, please contact our customer support team.